Workflow

• Enhanced UX for components in Workflow canvas: The Workflow now incorporates the concept of groups (components/recipes), which can consist of a combination of UX nodes, Data Nodes, and condition nodes. When adding a group, it appears as a unified entity on the canvas while maintaining existing logic.
• Improved interaction with UX nodes: When hovering over a UX node, two buttons will appear: "Edit" and "Delete." Users can click the "Edit" button to enter the edit mode of the node.
• Integrated Phone/Email detection for improved eKYC process: Compliance officers can now utilize Email/Phone detection to gain better insights into their customers, reduce false positives, and make more informed decisions. The response includes Email/Phone Scores, which provide meaningful information at their fingertips.
• Added input parameter configuration for face comparison

Cases & Verifications

• Introducing the new "AML Monitoring" filter: We have added an advanced feature to the verification and case modules in the customer profile. The new "AML Monitoring" filter allows you to track and manage all monitoring records efficiently.
• Empowering agents with face search results: As part of our ongoing commitment to anti-fraud verification, we have enabled agents to review face search results within the verification and case modules. This functionality empowers agents to perform thorough checks and strengthen the verification process.
• Enhanced user guidance with prompt tips: To assist users in their workflow, we have implemented prompt tips when no changes are detected and the "View Change Score Card" button is selected. This addition ensures a more intuitive and informative user experience.
• Audit trail enhancements: We have introduced new features including "Display Scorecard," "Defined Customer Risk," and "Get Customer Profile" nodes in the audit trail. These additions streamline the verification process, allowing for better traceability and assessment of customer activities.

Customer Profile

• Enhanced user experience with a new icon: We have updated the customer profile interface by introducing a visually appealing and easily recognizable icon. This change aims to provide a more intuitive and engaging user experience. Additionally, we have implemented a feature to display the latest change field, ensuring you stay up-to-date with the most recent modifications.

Dashboard

• Comprehensive customer profile metrics on the dashboard: We understand the importance of quick access to vital information. In response, we have incorporated customer profile metrics directly into the dashboard. This enhancement allows you to conveniently view key insights and track important performance indicators.

Thank you for your continued support and feedback. If you have any questions or require further assistance, please don't hesitate to contact our support team.