Overview

Event tracking in the Document Verification service involves capturing and analyzing user interactions to gain insights into user behavior, improve user conversion and make data-driven decisions. The flowchart, event data, and data delivery method are key components to understand this offering.

Event Tracking

Event Types: Includes user actions such as page visited, clicks and buttons, and system events such as errors and prompts that help to understand the users' interaction along the user journey
Event Properties: Include additional data with each event, such as signatureId, failure messages, and other relevant contextual information to facilitate deeper analysis

Data Delivery Method

Real-Time Data Delivery via API
In our event tracking system, real-time data delivery through an API enables external clients to access and retrieve the above event tracking data seamlessly. This process involves several key components:

Authentication: Authentication using Token for accessing the Token Authentication API link
Data Retrieval: Allow clients to retrieve event data using a unique identifier: signatureId through the event query API link
Response Format: Ingest event data in JSON containing comprehensive event data information for each verification