Reference IDs

A Reference ID is a string unique to every user that is used to identify their One Stop account in a way that makes sense to your business. One stop recommends using the same user ID that uniquely represents the user in your internal system, and providing a reference ID whenever possible.

Verification created with the same Reference ID will all get automatically associated with the same Customer Profiles, which will:

  • Make it easy to know the status of all interactions between this user and One Stop
  • Allow for easier re-verification of the user
  • Help with Preventing Users From Creating Multiple Cases